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Dianne
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PostPosted: Thu Jul 22, 2010 4:51 pm    Post subject: Internet Explorer Reply with quote
Twice now I have lost the ability to access the internet. When I click on Internet Explorer it goes into MSN just for a moment and then quickly reverts back to the desk top.

The first time I went looking in the start menu and ended up somewhere that gave me the option to turn "enable internet" to yes. I did this and everything was back to normal.

Unfortunately at this time I had no idea where I was. I am an older person and do not have too many computer smarts.

The second time I had to do a system restore twice before it was back to normal.

I do not nomally fool around with the working of my computer so I know I did not do anything to cause this.

Could someone please tell me what causes this? Is there something I can do to make sure it does not happen again?

If it does happen could you please tell me a method of fixing it. I will need point by point directions because as I said I am not very computer wise.

Thanks in advance for any help anyone can offer.

Dianne
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luapo
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PostPosted: Fri Jul 23, 2010 5:08 pm    Post subject: Reply with quote
It might be that your anti virus has blocke internet explorer. What AV do you use and I could provide instructions.
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